Page 28 - CIBERSAM-2015-eng

Transversal Programmes
Percentage of surveys of internal users in respect of total surveys carried out.
Percentage of surveys on external users answered
in respect of total number of surveys carried out.
The % of increase in participation cannot be calculated because in the previous survey (2012) the datum on number of contracted staff was not included (this is a new indicator of the Strategic Plan 2014-2016).
The proposal is to eliminate the laboratory survey as an objective for the new Strategic Plan 2016-2019, since the information received does not provided conclusive data due to the low number of external users currently working with the Cibersam and their low level of participation.
-
(+5%)
30/65 46%
-
>70%
2/5 40%
No. of non- (8 non-conformities are for Groups and 10 conformities. for suppliers).
2
(-1)
18
28 I Annual report 2015 I CIBERSAM