Page 27 - CIBERSAM-2015-eng

Quality Programme
and Internal Assessment
COORDINATOR: DR. ANA GONZÁLEZ-PINTO ARRILLAGA (G10 - Fundación Vasca de Innovación e Investigación Sanitarias)
Transversal Programmes
TheMentalHealthCIBERisaccreditedandcomplies with the requisites covered in rule ISO 9001:2008 in administrative procedures and Biobanks. In this setting of improvement, assessment becomes nec-
• Processes: stress is placed on fulfilment of the CIBER’s mission, the relevance of its work on the national and international scales and consistency in the planning, dissemination and disclosure of
essary and at CIBERSAM stress has been placed in 2015 on the evaluation of the structure, processes and scientific production:
• Structure: taking into account the qualification, technological capacity, infrastructure, econom- ic-administrative organisation, management of material and human resources.
the results.
• Scientific production: value is placed on produc- tion in respect of the resources available, the number of publications, the projects, patents and evolution over time.
Indicators for 2015
SITUATION OF INDICATOR 2014
OBJECTIVE 2015
SITUATION IN 2015
OBSERVATIONS
A visibility document has been drawn up (documents, brochure and triptych) in Spanish and English, which are available on the CIBERSAM web page in the Press Room section, Highlights subdivision.
Incorporation of health guides in the web page for relatives (includes link for making donations).
New call for awards: “Nursing and Mental Health” Award.
Appointment of a head of the study of cohorts of first psychotic episodes.
Appointment/contracting of a scientific activity manager for handling the CIBERSAM intranet.
Satisfaction survey of contracted CIBERSAM personnel.
Satisfaction survey of pharmaceutical laboratories.
Satisfaction survey of contracted personnel.
Satisfaction survey of pharmaceutical laboratories.
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Number of areas for improvement detected.
Number of preventive measnres implemented.
Number of internal satisfaction surveys issued.
Number of external satisfaction surveys issued.
Number of analyses of surveys.
CIBERSAM I Annual report 2015 I 27